Ausland Gifts

Shipping

Shipping rates are as follows:

 

Standard Delivery
(4-7 business days, excludes: public holidays & weekends)

 


Express Delivery
(Next day delivery, excludes: public holidays & weekends)

Orders under $50

$10 flat rate
 

 

 

 

$15 flat rate

 

 

Orders over $50

FREE

(use code FREESHIP)

 

 

Orders over $100
FREE

(use code XPRESS4ME)

Unfortunately we currently do not deliver outside of Australia.

Returns

If you change your mind about any items purchased you can return them to us (except pierced jewellery) within 28 days of the parcel being delivered to you, provided the items still have original tags and packaging.

All refunds will be made using the same method of payment you used to purchase the items and will be made by us no later than 28 days after the day we receive the items back from you.

If you wish to make a return, please send us an email at sales@auslandgifts.com and we will get back to you shortly and send you a returns form. On your form, tick next to the item(s) you wish to return. Please tell us the reason you’re returning on the form. Enclose your delivery note with the item and package up securely; please use original packaging if possible. Please be aware that if you choose to return your parcel, the returns costs are to be paid by the customer. Don’t forget to obtain and keep your postage receipt in case your return gets lost on its way back to us.

Return your parcel to:

Ausland Gifts

20 Rostella Court
Wheelers Hill, Victoria 3150
Australia